contact us

Email: fuenxofficial@gmail.com
WhatsApp: +1 347 615 2666

FAQ

Question 1: How do I place an order?

First of all, visit our store at https://fuenx.com/
Choose products that you love, then click “Add to cart” and “Check out”.Then fill in your information and pay. That’s it! Very easy.

Question 2: How do you ship?

We ship the order to a third-party shipping company, which then ships it directly to you.

Question 3: Which payment methods are accepted FUENX?

We accept Paypal, debit/credit cards

Question 4: How long will delivery take?

We ship worldwide and Our shipping time is usually within 7--15 business days to the USA, and 12--20 business days to other countries. However, it may take up to 25 business days to arrive depending on your location and how long it takes to get through customs.

Question 5:I've ordered multiple items and not all of them arrived?

We generally ship multiple goods in separate packages to avoid any long delays in customs. This means they could arrive at separate times!

Question 6:What is your return policy?

We will refund you under these circumstances:

* If the goods are probably damaged
* If your order does not arrive within 45 business days
* The wrong items were sent